Privacy Policy
Last Updated: July 2026
Elegant Options ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, specifically in relation to our Speed-to-Lead Acquisition & Reactivation Engine, AI Voice Assistant, and SMS communication services.
1. Information We Collect
When you interact with our website, fill out our demonstration forms, or engage with our system, we may collect the following information:
- Contact Information: Name, phone number, and email address provided via web forms.
- Interaction Data: Transcripts and audio recordings of your interactions with our AI Voice Assistant, as well as logs of SMS communications.
- Opt-In Data: Records of your explicit consent to receive automated calls and SMS messages, including timestamps and IP addresses for compliance purposes.
2. How We Use Your Information
We use your information exclusively to provide and improve our services. Specific uses include:
- Initiating instant AI demonstration calls requested via our web forms.
- Sending follow-up SMS messages (e.g., "You missed our call" texts) if an AI call is not answered.
- Sending "Soft Wake-Up" reactivation SMS messages to inquire about your availability for appointments.
- Qualifying leads and booking appointments on our calendar.
3. Third-Party Sharing & Telephony Compliance
To operate our services, we utilize third-party infrastructure providers (such as GoHighLevel and Twilio) for routing calls and texts. However, we do strictly protect your data:
- Mobile information and opt-in consent will not be shared with or sold to third parties/affiliates for marketing or promotional purposes.
- All sharing is strictly limited to our direct service providers necessary to facilitate our AI and SMS functionalities (10DLC compliance).
4. Your Communication Choices
You have full control over the communications you receive from us:
- SMS: You may opt out of SMS communications at any time by replying "STOP", "QUIT", or "UNSUBSCRIBE" to any text message from us.
- Calls: You may request to be placed on our internal Do Not Call list during any interaction with our AI Voice Assistant or by contacting us directly.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].