TCPA & AI Calling Compliance Policy

Last Updated: July 2026

Elegant Options ("we," "our," or "us") utilizes advanced artificial intelligence (AI) voice agents, automated dialing systems, and SMS technology for customer engagement. We are fully committed to ensuring that all automated communications comply strictly with the Telephone Consumer Protection Act (TCPA) and applicable Federal Communications Commission (FCC) regulations.

1. Prior Express Written Consent

By providing your telephone number and submitting any forms on our website, you provide your prior express written consent to receive automated communications from Elegant Options. This includes outbound calls initiated by our AI Voice Assistant, pre-recorded voice messages, and automated SMS marketing or operational notifications sent to the phone number you provided.

2. No Condition of Purchase

Providing consent to receive AI voice calls, automated telemarketing, or SMS messages is completely voluntary and not a condition of purchasing any goods, services, or properties from Elegant Options. You may interact with our business without opting into automated marketing communications.

3. AI Voice Assistant Disclosures

In adherence to strict transparency regulations, our AI Voice Assistant will identify itself as an artificial intelligence entity at the start of any outbound interaction. The AI will state its affiliation with Elegant Options and clearly articulate the purpose of the call immediately upon connection.

4. Revocation of Consent & Opt-Out Rights

You have the absolute right to revoke your communication consent at any time. We honor opt-out requests instantly through the following methods:

• Voice Calls: You may verbally inform our AI Voice Assistant or any representative during a phone call that you wish to be added to our internal "Do Not Call" (DNC) list.
• SMS Text Messages: You can opt out of text communications at any moment by replying STOP, QUIT, CANCEL, or UNSUBSCRIBE to any SMS message sent by us.
• Direct Contact: You can email your opt-out request directly to our compliance department at [email protected].

5. Telephone Infrastructure & Affiliates

We use authorized telephony and software infrastructure providers (including GoHighLevel and Twilio) to execute our AI voice calls and SMS networks. Your personal data and opt-in records are protected: your mobile information and opt-in consent will never be shared with or sold to external third parties or affiliates for promotional or marketing purposes.

6. Compliance Contact

If you have any questions about this TCPA compliance framework or wish to manually verify your status on our internal Do Not Call list, please contact us at [email protected].